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Terms & Conditions

Hair Addictionz terms and conditions of use:

It is the responsibility of the salon/client to ensure complete satisfaction throughout the entire process with all Hair Addictionz products. This includes client consultations, product selection, applications of product(s), and advice/counsel given by the stylist in regards to the products. Hair Addictionz does not recommend hair extensions to be bleached, colored, or chemically altered in any way.Once the hair extensions have been tampered with, Hair Addictionz is no longer liable for any damage of the hair extensions and cannot guarantee the life and quality of the hair extensions. ABSOLUTELY NO REFUNDS will be given once hair has been taken out of original packaging; NO EXCEPTIONS. Exchanges are subject to a 20% restocking fee and customers are responsible for shipping. NO ACCOUNT CREDIT OR EXCHANGES AFTER 30 DAYS FROM INVOICE DATE. NO REFUNDS on cosmetic items including Eyelashes, Eyelash Glue, Eyelash Adhesive Remover, or Semi-Permanent Mascara.


Hair Addictionz will not be held responsible for any damages caused to the client's hair during and/or after the application process. All professionals and consumers agree to use Hair Addictionz products at their own risk.

Hair Addictionz is not responsible for color matching. If you are not sure about a color, please contact Customer Service at 888-602-7965 and an associate will be able to assist you. We recommend purchasing a color ring to better assist you in selecting the color you want. Color swatches are not guaranteed to be an exact match, and It is suggested that color rings be replaced every year and a half to 2 years due to changes in dye lots. Feel free to ask questions about our current stock when placing your order

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